Christmas - Holiday Questionnaire Company Name*FRIDAY, DECEMBER 21Are you going to be operating under normal Business Hours?*YesNoWhat will your hours of operation be?What hours will you have a dispatcher in the office?What will your Dispatch Fees be?What should be considered an After-Hours/Emergency call?What is the window that you will be working After-Hours calls?How many After-Hours calls will you take?Who will the Escalation Contact be?SAT & SUN, DECEMBER 22 & 23Are you going to be operating under normal Business Hours?*YesNoWhat will your hours of operation be?What hours will you have a dispatcher in the office?What will your Dispatch Fees be?What should be considered an After-Hours/Emergency call?What is the window that you will be working After-Hours calls?How many After-Hours calls will you take?MONDAY, DECEMBER 24Are you going to be operating under normal Business Hours?*YesNoWhat will your hours of operation be?What hours will you have a dispatcher in the office?What will your Dispatch Fees be?What is the window that you will be working After-Hours calls?What should be considered an After-Hours/Emergency call?How many After-Hours calls will you take?Who will the Escalation Contact be?TUESDAY, DECEMBER 25Are you going to be operating under normal Business Hours?*YesNoWhat will your hours of operation be?What hours will you have a dispatcher in the office?What will your Dispatch Fees be?What is the window that you will be working After-Hours calls?What should be considered an After-Hours/Emergency call?How many After-Hours calls will you take?Who will the Escalation Contact be?WEDNESDAY, DECEMBER 26Are you going to be operating under normal Business Hours?*YesNoWhat will your hours of operation be?What hours will you have a dispatcher in the office?What will your Dispatch Fees be?What is the window that you will be working After-Hours calls?What should be considered an After-Hours/Emergency call?How many After-Hours calls will you take?Who will the Escalation Contact be?
