When hellobooked receives a call we answer using your businesses style and script. During the call, your business will be accurately represented by our service call technicians insuring a positive customer experience. After the call, our technicians will process your customer’s needs and place a booked call directly on your dispatch board even after hours.
Why choose hellobooked?
At hellobooked we are redefining the call center for the home services industry. We’ll set your brand off on the right track and increase your customer retention rates. Most importantly, we’ll help you book more business while giving you the freedom to focus on your core business.
We Will:
-Receive your calls
-Book your jobs
-Dispatch your techs
HELLOBOOKED CUSTOMIZED SOFTWARE
-Quality Customer Service-
-Call Control and Compliance-
-Call Center Analytics-
-Phone Call Recording-
-Customer Access Portal-
-Script & Call Flow Designer-
SOFTWARE INTEGRATIONS
Integration With SuccessWare and ServiceTitan
Data Synchronization, Call Handling, and Appointment Scheduling with SuccessWare. Customer Management, Scheduling/Dispatching, and Performance Tracking with ServiceTitan. At hellobooked we support integration with SuccessWare and ServiceTitan, which can provide efficient, real-time service management, improving customer experience and operationalefficiency.
OFFERINGS
Everything Plan
Whether its during or after hours, hellobooked will take care of every inbound call, all day and everyday.