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HelloBooked – Holiday Questionnaire (Christmas & New Years)
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HelloBooked – Holiday Questionnaire (Christmas & New Years)
Dates for the week of Christmas:
Christmas 2019 - Holiday Questionnaire
Company Name
*
Company Location
*
Contact Email
*
MONDAY, DEC. 23
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What should be considered an After-Hours/Emergency call?
What is the window that you will be working After-Hours calls?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
TUESDAY, DEC. 24
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What should be considered an After-Hours/Emergency call?
What is the window that you will be working After-Hours calls?
How many After-Hours calls will you take?
WEDNESDAY, DEC. 25
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What is the window that you will be working After-Hours calls?
What should be considered an After-Hours/Emergency call?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
THURSDAY, DEC. 26
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What is the window that you will be working After-Hours calls?
What should be considered an After-Hours/Emergency call?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
FRIDAY, DEC 27
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What is the window that you will be working After-Hours calls?
What should be considered an After-Hours/Emergency call?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
Dates for the weekend before New Years and the week of New Years:
New Years 2019 - Holiday Questionnaire
Company Name
*
Company Location
*
Contact Email
SAT. & SUNDAY, DEC. 28 & 29
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What should be considered an After-Hours/Emergency call?
What is the window that you will be working After-Hours calls?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
MONDAY, DEC. 30
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What should be considered an After-Hours/Emergency call?
What is the window that you will be working After-Hours calls?
How many After-Hours calls will you take?
TUESDAY, DEC. 31
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What is the window that you will be working After-Hours calls?
What should be considered an After-Hours/Emergency call?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
WEDNESDAY, JAN. 1
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What is the window that you will be working After-Hours calls?
What should be considered an After-Hours/Emergency call?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
THURSDAY, JAN. 2
Are you going to be operating under normal Business Hours?
*
Yes
No
What will your hours of operation be?
What hours will you have a dispatcher in the office?
What will your Dispatch Fees be?
What is the window that you will be working After-Hours calls?
What should be considered an After-Hours/Emergency call?
How many After-Hours calls will you take?
Who will the Escalation Contact be?
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